Privacy Policy
Last Updated: 09/08/2025
1. Data We Collect
| When You | Data Collected |
|---|---|
| Place an order | Name, address, email, phone, payment token |
| Browse our site | IP, device type, cookies (see Section 5) |
| Contact support | Message content + attachments |
2. How We Use Data
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Required Uses:
Process & ship orders (via 4PX/YunExpress)
Send order updates (tracking, delays)
Prevent fraud (address/payment verification) -
Marketing Uses (Opt-in Only):
Never sell your data
New product alerts (unsubscribe anytime)
3. International Data Sharing
| Recipient | Purpose | Location | Safeguards |
|---|---|---|---|
| Shopify | Order processing | Canada | UK Adequacy Decision |
| 4PX/YunExpress | Shipping labels | China | UK SCCs + Encryption |
| Stripe | Payment processing | USA/Ireland | PCI-DSS Level 1 |
4. Your UK Rights
-
Access/Delete Data: Email [chenjiao0729@outlook.com] with proof of ID
-
Correct Errors: Update in your account or email us
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Marketing Opt-out: Click "unsubscribe" in emails or in account settings
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Shopify Ad Control: Disable personalized ads
5. Cookies
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Essential: Checkout function (required)
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Analytics: Google Analytics (anonymized IPs)
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Advertising: Facebook/Instagram pixels (consent required)
➤ Adjust settings: Cookie Preferences
6. Data Retention
| Data Type | Retention Period |
|---|---|
| Order records | 6 years (UK tax law) |
| Inactive accounts | 2 years |
| Marketing consent | Until withdrawal |
7. Children’s Privacy
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Under 13: Do not use this site. We delete accounts with birth dates <13.
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Teens 13-16: Parental consent required for marketing emails.
8. Security
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Payment security: Card data handled by Stripe (we never store full numbers)
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Site protection: TLS 1.3 encryption + regular penetration testing
9. Contact
For data requests:
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Email: [chenjiao0729@outlook.com]